Bug Reporting

There are bugs in everything. Almost every software product probably has some bugs that the developers don't know about. rmBoink is no exception. So please, if you do find a bug, report it! Here's how to.

 

  1. Go to the rmBoink Issues page.
  2. Check that nobody else has reported the same bug. We don't want duplicates.
  3. Make sure you have tried reinstalling the application and checking the "Delete temporary data" box on uninstall.
  4. Ensure you have the .NET Framework 4.5 or later.
  5. Assuming that the issue doesn't already exist, click "New Issue". You may need to login with a Microsoft account.
  6. Fill out the form with as much information as possible about the error.
  7. Attach screenshots of any errors you get using the "Attachments" panel.
  8. Add the bug to our tracking system. We'll see what we can do.

Last edited Aug 13, 2015 at 7:16 AM by c100, version 1